Returns & Exchanges
Guaranteed Quality
At every price point, our goal is simple: deliver a higher-quality tool than you’ll find anywhere else. While many tools may look similar, true performance is only proven through use. That’s why BB Industries stands behind our products with a 30-day, unconditional, money-back satisfaction guarantee on all stocked consumable items.
Use the tool as intended - if you’re not completely satisfied, we’ll buy it back. No exceptions. All equipment and machinery purchases are covered by applicable manufacturer warranties.
Important Note: Returns of Hazardous Materials (HazMat) products require the customer to be an authorized U.S. Department of Transportation Hazardous Materials shipper in order to return the product to BB Industries.
Before Returning Any Product
Please contact Customer Service at 800-575-4401.
A Return Goods Authorization (RGA) number will be issued prior to return.