Repair & Warranty

Tool Repair - If you have an electric hand tool, such as a hand polisher or a hand grinder, please call us first with repair questions. After obtaining an RA#, send all hand tools back to us for inspection and/or repair.

For more information, please contact us at 800-575-4401
Monday–Friday • 7:30 a.m. – 6:00 p.m. EST

We perform warranty service, as well as non-warranty repair, for the following manufacturers:

Hercules Routers - 1 year
Hercules Power Tools - 90 days

Contact the manufacturer directly with product questions:

  • Abaco (6 months) - 310-532-0366
  • Bora (1 year) - 248-588-0395
  • Bosch / Skilsaw (90 days) - 877-754-5999
  • Flex (90 days) - 800-848-5175
  • Grabo (1 year) - 702-718-2433
  • Makita (1 year) - 800-462-5482
  • Metabo (1 year) - 800-638-2264
  • Omega Diamond (1 year) - 530-889-8977
  • Omni Cubed (Pumps require registration, 1 year) - 877-311-1976
  • Power Adhesive (1 year) - 704-334-2425
  • Superabrasive (Model & Serial # Required, 2 year) - 800-987-8403
  • Wood's Powr-Grip (1 year) - 800-548-7341

Proof of purchase (invoice copy) must be provided for most manufacturers. Each manufacturer has specific warranty terms, and no other warranties are expressed or implied by us. Warranty terms may change without notice. Contact the manufacturer directly for RGA numbers and return addresses. Shipping charges are not included in warranty or service and are the responsibility of the customer.

Any products returned to us that are not under warranty or serviced by us
will be returned to the customer at the customer’s expense.

Join 17,000+ Industry Professionals

Get BBI updates, product offers, and fabrication resources.

Sign up for special offers, new product alerts, and helpful content delivered to your inbox.