Privacy Policy
Privacy Policy
Your privacy matters to us. This policy explains how BB Industries collects, uses, and protects information when you visit our website, communicate with us, or use our online services.
Our Commitment to Your Privacy
BB Industries is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes the types of information we may collect, how that information may be used, and the choices available to you regarding your information.
We do not rent or sell our customer mailing lists. We do not disclose, sell, or transfer personal information except as described in this policy, as necessary to provide our services, or as required by applicable law.
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically. This information helps us operate our website, understand how visitors use it, improve performance, and measure the effectiveness of our marketing and advertising.
- Your IP address and general network information.
- The domain or website from which you accessed our website.
- Referring websites, advertisements, banners, or emails.
- The date, time, and duration of your visit.
- Your device, operating system, and browser type or version.
- Pages, products, and other content viewed on our website.
- Interactions with website features, navigation, and shopping functionality.
Information You Provide to Us
We may collect personal information that you voluntarily provide when you create an account, place an order, request information, submit a form, communicate with us, subscribe to communications, or otherwise interact with our website.
Depending on your interaction with us, this may include information such as your name, company name, email address, telephone number, billing or shipping information, account information, and information related to your orders or inquiries.
How We Use Your Information
Information collected through our website may be used for legitimate business purposes, including:
- Processing and fulfilling orders.
- Providing customer service and responding to inquiries.
- Managing customer accounts and business relationships.
- Providing requested product, service, or account information.
- Improving our website, products, services, and customer experience.
- Maintaining website security and preventing fraudulent activity.
- Analyzing website traffic, performance, and customer interactions.
- Providing marketing and promotional communications where permitted by law.
Marketing Communications
BB Industries may use contact information provided through our website, customer accounts, purchases, inquiries, forms, or other interactions to communicate with you about products, services, promotions, company news, educational content, and other information that may be relevant to you, where permitted by applicable law.
Where consent is required by law, marketing communications will be sent only after the appropriate consent has been obtained. You may opt out of promotional email communications at any time by using the unsubscribe link included in our marketing emails or by contacting BB Industries.
Opting out of marketing communications does not prevent us from sending non-promotional communications necessary to conduct business with you, including order confirmations, shipping notifications, account notices, invoices, customer service responses, or other transactional communications.
Text Messages & SMS Communications
If you separately consent to receive text messages from BB Industries, we may send communications to the mobile number you provide in accordance with the consent provided at the time of enrollment.
Mobile information and text messaging consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. You may opt out of applicable text messaging programs by following the opt-out instructions provided in those messages, such as replying STOP where supported.
If You Send Us Email
Email messages sent to BB Industries may contain personal information. We may use the information contained in those messages to respond to your inquiry, provide requested assistance, maintain business records, or otherwise service your account or business relationship.
Standard email is not guaranteed to be secure. Please do not send highly sensitive information through unencrypted email.
Online Forms
Information submitted through online forms may be used to process requests, respond to inquiries, provide requested services, maintain customer relationships, and communicate information relevant to your interaction with BB Industries.
When a form provides an option to subscribe to promotional communications, the preferences selected through that form may also be used to manage your marketing subscription.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, improve performance, support ecommerce functionality, and measure the effectiveness of advertising and marketing activities.
Some cookies may be provided by third-party service providers that support functions such as analytics, ecommerce, advertising, payment processing, security, and website performance.
Service Providers & Information Sharing
We may share information with trusted service providers when reasonably necessary for them to perform services on our behalf, such as website hosting, ecommerce operations, payment processing, shipping, analytics, customer communications, advertising, fraud prevention, and other business services.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect BB Industries, our customers, our rights, or the security of our services.
Security
BB Industries uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by our systems.
Changes to This Privacy Policy
BB Industries may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal requirements. When this policy is updated, the revised date will be displayed at the top of this page.
Your Continued Use of Our Website
By using this website, you acknowledge this Privacy Policy and the collection and use of information as described herein. Where applicable law requires separate consent for a particular activity, including certain forms of marketing communication, that consent will be obtained separately.